Mirë se vini në Phone Depo

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information.”

Device Information

  • Purpose: To load the Site accurately for you and perform analytics to optimize our Site.

  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

  • Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interaction with the Site.

Order Information

  • Purpose: To provide products or services, process payments, arrange shipping, send invoices or order confirmations, communicate with you, and prevent fraud.

  • Source: Collected from you.

  • Disclosure: Shared with Shopify.

  • Information collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

  • Purpose: To provide customer support.

  • Source: Collected from you.


Minors

The Site is not intended for individuals under 15. We do not intentionally collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.


Sharing Personal Information

We share personal information with service providers to help provide our services and fulfill contracts. For example:

  • Shopify powers our online store. Learn more about their privacy practices here.

  • We may share information to comply with laws, respond to legal requests, or protect our rights.


Behavioural Advertising

We use your information for targeted advertisements or marketing communications. For example:

  • Google Analytics tracks site usage. Opt-out here.

  • Shopify Audiences may share your purchase data and email for advertising with other merchants.

  • For more on targeted ads: NAI.

Opt-out options:

  • Facebook Ads: Link

  • Google Ads: Link

  • Bing Ads: Link

  • Digital Advertising Alliance: Link


Using Personal Information

We use your Personal Information to provide our services: selling products, processing payments, shipping orders, and sending updates about new products, services, and offers.


Lawful Basis (GDPR)

If you are in the EEA, we process your personal information based on:

  • Your consent;

  • Contract performance;

  • Legal obligations;

  • Vital interests;

  • Public interest tasks;

  • Legitimate interests not overriding your rights.


Retention

We retain your personal information for our records unless you request deletion.


Automated Decision-Making

  • Limited automated decision-making is used to prevent fraud via Shopify.

  • Examples include temporary blacklists of IP addresses or credit cards linked to failed transactions.


Your Rights

GDPR (EEA residents)

You can access, correct, update, or erase your personal information. Contact us to exercise your rights.

CCPA (California residents)

You have similar rights under the California Consumer Privacy Act. You may also designate an authorized agent to make requests on your behalf.


Cookies

Cookies are small data files stored on your device to improve your browsing experience. We use cookies for:

  • Functionality (login, cart, preferences)

  • Analytics (site performance, visitor tracking)

  • Advertising & Marketing

Persistent cookies last 30 minutes to 2 years. Session cookies expire when browsing ends.

Managing Cookies:

  • You can block or delete cookies via your browser settings.

  • Blocking cookies may limit website functionality.

  • More info: All About Cookies


Do Not Track

We do not alter our practices if a “Do Not Track” signal is detected, as there is no industry standard for compliance.


Changes

We may update this Privacy Policy to reflect changes in practices, laws, or regulations.


Complaints

If unsatisfied with our response to a privacy complaint, you may contact your local data protection authority or our supervisory authority.

Translation missing: en.general.search.loading